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FAQ

1. Is CCNVR free?​

A: CCNVR is open source software and completely free to use. The source code is available on GitHub.

2. Do I need a public IP address?​

A: No. CCNVR works fine on a local network. For remote access, set up port forwarding or use a VPN.

3. Which cameras are supported?​

A: IP cameras using the mainstream RTSP/ONVIF protocols, including brands such as Hikvision, Dahua and Uniview.

4. How do I view recordings?​

A: Use the web admin console to watch recordings directly, with timeline browsing and fast forward/rewind.

5. How do I upgrade?​

A:

  • Docker deployment: pull the latest image again 
    docker pull ccnvr/ccnvr:latest
    docker stop ccnvr && docker rm ccnvr
    docker run -d ... ccnvr/ccnvr:latest
  • Windows/Linux: download the latest version and install it over the old one; your configuration files are kept

6. Is H.265 supported?​

A: Yes. CCNVR supports camera streams encoded with H.264 and H.265.

7. How do I report a problem?​

A: Send an email to [email protected] with screenshots and a description of the issue.